Cash Bonus Blocked



  • I got an email with title your cash bonus has been blocked and in the description

    As you may know, your Cash Bonus has been blocked due to suspected FairPlay Violation.
    Here are the possible reasons why this happened:

    You created multiple accounts
    You used someone else’s personal info
    You misused the Cash Bonus received for inviting friends
    

    Well in my case none mention point is true.

    I don't have any other account,
    never used someone else's personal info.As I have already submitted my PAN and BAnk details and is under verification
    never misused the cash bonus
    

    Further, I am using the latest version of Dream 11 app and was downloaded from the official website and there is no option to reclaim that blocked amount.

    My details are as

    Cash Bonus Blocked: 18.99
    Transaction Date: Mon Apr 16 2018 09:54:01 GMT+0000 (UTC)
    Team Name: pardeeppatel
    Transaction ID: WCB2018041604240125009702


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