verification
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Dear Sir,
I had requested you to please mark my account as not verified so that i could change my bank details. Although you did it and I deposited money and now I am playing and have won some cash but there is a problem with my pan card verification, your system is saying that I have used this pan card on other account. Actually, I once decided to play NBA, and there we had to log in from chrome and I gave a different email id. I think that could be the problem. And I am sending you mails continuosly regarding this matter but you are not replying. I want to withdraw some money but now I can not. I am playing on dream11 since last 5 or 6 years using the same email and pan card. please reply and solve this issue. thank you.
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My email address change
Plz
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Sir my money got deducted from dream11 wallets and not transfer to the bank account and then money not reversed to the dream11 account and i am trying to contact you for last three days
Plz plz help me
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Dear sir,
I have still not received any reply from you. please reply or call me at 9018886099 or 7006199964
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how many times do i need to request you now.
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@suhai48bc Thanks for getting in touch with us here. We tried reaching out quite a few times, but we couldn't connect for some reason.
Please let us know a suitable date and time to call and we will get in touch.
Thanks for being part of the community.
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@dream11 Thank you sir, the issue has now been solved. your customer care is one of the best in its type. especially mithun sir understood me very well. As i am of the very first users of dream11, I had two accounts that made my issue complex. I am very much thankful to you. LOVE DREAM11
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I want to verify my pan card deatails but it shows seems you have used pan card on another account,but I didn't have another one,
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Hi
When I am trying to verify my phone number I am being shown that my number is being used in another account but I don't have any other account. How can I change that and get my number verified.
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Sir plz mark my account as not verified
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Hiii,
I am trying to upload my pan image I reduce image side in kb but still that image is not uploading and that showing me the error file size should be less than 4mb so pls help me how can I upload the pan
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@shiva90018st , I too am having the same error, please let me know if you have resolved it
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@dream11 hiii... i am try to login my account with my phone number and it says that this mobile number not registered and when i am doing registration it says this number is registered.... so plz solve this problem as soon as possible
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@dream11 said in verification:
@suhai48bc Thanks for getting in touch with us here. We tried reaching out quite a few times, but we couldn't connect for some reason.
Please let us know a suitable date and time to call and we will get in touch.
Thanks for being part of the community.
Why date pan and account verification date is extending day by day it was 18th and now it's 20th April
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@vikra28700jk plz verification my a/c and pan card
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Dear sir
I have submitted my all detail of bank and pan card but it's not verified from last 5 days please check a nd verified it, or tell me how m7ch time it will take.
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Sir on my account it is showing pan card already verified with other account , but I am not using any other account , please help
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My verification is under review..can I get estimate date for post verification.
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@mohan34584tu same problem
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Please verify my account and pan